Fundamentals of Software Testing   jan , 23 2009

extracted from http://testingsoftware.blogspot.com/2005/11/fundamentals-of-software-testing.html
 

Objectives of Testing

Finding of Errors - Primary Goal

Trying to prove that software does not work. Thus, indirectly verifying that software meets requirements
Software Testing
Software testing is the process of testing the functionality and correctness of software by running it. Software testing is usually performed for one of two reasons:
(1) defect detection
(2) reliability or Process of executing a computer program and comparing the actual behavior with the expected behavior

What is the goal of Software Testing?
* Demonstrate That Faults Are Not Present
* Find Errors
* Ensure That All The Functionality Is Implemented
* Ensure The Customer Will Be Able To Get His Work Done

Modes of Testing
* Static Static Analysis doesnˇ¦t involve actual program execution. The code is examined, it is tested without being executed Ex: - Reviews
* Dynamic In Dynamic, The code is executed. Ex:- Unit testing

Testing methods
* White box testing Use the control structure of the procedural design to derive test cases.
* Black box testing Derive sets of input conditions that will fully exercise the functional requirements for a program.
* Integration Assembling parts of a system

Verification and Validation
* Verification: Are we doing the job right? The set of activities that ensure that software correctly implements a specific function. (i.e. The process of determining whether or not products of a given phase of the software development cycle fulfill the requirements established during previous phase). Ex: - Technical reviews, quality & configuration audits, performance monitoring, simulation, feasibility study, documentation review, database review, algorithm analysis etc
* Validation: Are we doing the right job? The set of activities that ensure that the software that has been built is traceable to customer requirements.(An attempt to find errors by executing the program in a real environment ). Ex: - Unit testing, system testing and installation testing etc

What's a 'test case'?
A test case is a document that describes an input, action, or event and an expected response, to determine if a feature of an application is working correctly. A test case should contain particulars such as test case identifier, test case name, objective, test conditions/setup, input data requirements, steps, and expected results

What is a software error ?
A mismatch between the program and its specification is an error in the program if and only if the specifications exists and is correct.

Risk Driven Testing
What if there isn't enough time for thorough testing?
Use risk analysis to determine where testing should be focused. Since it's rarely possible to test every possible aspect of an application, every possible combination of events, every dependency, or everything that could go wrong, risk analysis is appropriate to most software development projects. This requires judgement skills, common sense, and experience.

Considerations can include:
- Which functionality is most important to the project's intended purpose?
- Which functionality is most visible to the user?
- Which aspects of the application are most important to the customer?
- Which parts of the code are most complex, and thus most subject to errors?
- What do the developers think are the highest-risk aspects of the application?
- What kinds of tests could easily cover multiple functionality?
Whenever there's too much to do and not enough time to do it, we have to prioritize so that at least the most important things get done. So prioritization has received a lot of attention. The approach is called Risk Driven Testing. Here's how you do it: Take the pieces of your system, whatever you use - modules, functions, section of the requirements - and rate each piece on two variables, Impact and Likelihood.


Risk has two components: Impact and Likelihood

Impact
is what would happen if this piece somehow malfunctioned. Would it destroy the customer database? Or would it just mean that the column headings in a report didn't quite line up?

Likelihood
is an estimate of how probable it is that this piece would fail. Together, Impact and Likelihood determine Risk for the piece.


Test Planning

What is a test plan?
A software project test plan is a document that describes the objectives, scope, approach, and focus of a software testing effort. The process of preparing a test plan is a useful way to think through the efforts needed to validate the acceptability of a software product.

Elements of test planning
* Establish objectives for each test phase
* Establish schedules for each test activity
* Determine the availability of tools, resources
* Establish the standards and procedures to be used for planning and conducting the tests and reporting test results
* Set the criteria for test completion as well as for the success of each test

 
The Structured Approach to Testing

Test Planning
* Define what to test
* Identify Functions to be tested
* Test conditions
* Manual or Automated
* Prioritize to identify Most Important Tests
* Record Document References

Test Design
* Define how to test
* Identify Test Specifications
* Build detailed test scripts
* Quick Script generation
* Documents

Test Execution
* Define when to test
* Build test execution schedule
* Record test results


Bug Overview

What is a software error?
A mismatch between the program and its specification is an error in the Program if and only if the specification exists and is correct.
Example: -
* The date on the report title is wrong
* The system hangs if more than 20 users try to commit at the same time
* The user interface is not standard across programs

Categories of Software errors
* User Interface errors
* Functionality errors
* Performance errors
* Output errors
* documentation errors

What Do You Do When You Find a Bug?
IF A BUG IS FOUND,
* alert the developers that a bug exists
* show them how to reproduce the bug
* ensure that if the developer fixes the bug it is fixed correctly and the fix
* didn't break anything else
* keep management apprised of the outstanding bugs and correction trends

Bug Writing Tips
Ideally you should be able to write bug report clearly enough for a developer to reproduce and fix the problem, and another QA engineer to verify the fix without them having to go back to you, the author, for more information.
To write a fully effective report you must :-
* Explain how to reproduce the problem
* Analyze the error so you can describe it in a minimum number of steps
* Write a report that is complete and easy to understand


Product Test Phase - Product Testing Cycle

Pre-Alpha
Pre-Alpha is the test period during which QA, Information Development and other internal users make the product available for internal testing.
Alpha

Alpha is the test period during which the product is complete and usable in a test environment but not necessarily bug-free. It is the final chance to get verification from customers that the tradeoffs made in the final development stage are coherent.
Entry to Alpha
* All features complete/testable (no urgent bugs or QA blockers)
* High bugs on primary platforms fixed/verified
* 50% of medium bugs on primary platforms fixed/verified
* All features tested on primary platforms
* Alpha sites ready for install
* Final product feature set Determined

Beta
Beta is the test period during which the product should be of "FCS quality" (it is complete and usable in a production environment). The purpose of the Beta ship and test period is to test the company's ability to deliver and support the product (and not to test the product itself). Beta also serves as a chance to get a final "vote of confidence" from a few customers to help validate our own belief that the product is now ready for volume shipment to all customers.
Entry to Beta

* At least 50% positive response from Alpha sites
* All customer bugs addressed via patches/drops in Alpha
* All bugs fixed/verified
* Bug fixes regression tested
* Bug fix rate exceeds find rate consistently for two weeks
* Beta sites ready for install

GM (Golden Master)
GM is the test period during which the product should require minimal work, since everything was done prior to Beta. The only planned work should be to revise part numbers and version numbers, prepare documentation for final printing, and sanity testing of the final bits.
Entry to Golden Master

* Beta sites declare the product is ready to ship
* All customer bugs addressed via patches/drops in Beta
* All negative responses from sites tracked and evaluated
* Support declares the product is supportable/ready to ship
* Bug find rate is lower than fix rate and steadily decreasing

FCS (First Customer Ship)
FCS is the period which signifies entry into the final phase of a project. At this point, the product is considered wholly complete and ready for purchase and usage by the customers.
Entry to FCS

* Product tested for two weeks with no new urgent bugs
* Product team declares the product is ready to ship
 
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